KPNC Stone Equipment

Shop

Terms and Conditions

Our General Trading Conditions:
Important details about ordering from kpnc-stone.com are included here

Contract
The display of goods in the online store is not considered an offer, but a non-binding online catalog. When you press the button “Jetzt kostenpflichtig bestellen” (“Order now for payment”), you place a binding order for the goods in your basket. Receipt of order confirmation does not constitute acceptance of the contract. We can confirm your order by sending an email or by sending the goods within two days.

Cancellation instructions
Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving a reason.

The cancellation period begins on the day on which you or a third party other than the supplier and named by you acquires physical possession of the goods.

In order to exercise your right to opt out, you must notify us by email: office@kpnc-stone.com of your decision to opt out of this contract by an unequivocal statement. You can use the attached waiver template.

To meet the opt-out deadline, you must send the opt-out notice before the 14-day period expires.

Consequences of refusal

If you cancel this contract, we will refund all payments, excluding delivery costs, and excluding additional costs due to your choosing another type of delivery from the cheapest method offered by us, without undue delay and no later than from 14 days after the day on which you notified us of your decision to withdraw from the contract. Refunds will be made in the same way you made the payment, unless you have agreed otherwise. You will not be charged for the refund. We may delay the refund until we receive the goods back or until you provide proof that you have returned them.

You must return the goods to our address without undue delay and no later than 14 days after the day on which you notify us of your withdrawal from the contract. The deadline is deemed to have been met if the goods are dispatched before the expiry of the 14-day period.

The costs of returning the goods are at your expense.

Sample Waiver Form:

I/We* declare that we renounce the contract:

For sale of the following goods*:

For the provision of the following services*:

Ordered at*/Received at*:

Username(s):

Address of user(s):

Signature of user(s) only if form is mailed:

Date

*Please delete the unnecessary.

________________________________________________

Exceptions to the right of return/ expiry of the right of withdrawal:
According to the provisions of article 57, paragraphs 3 and 5 of the Consumer Protection Act, the right of withdrawal does not apply in the case of contracts for the supply of goods that are not pre-made or made to the individual order of the consumer or according to his individual requirements. For such contracts, the cancellation period expires earlier than the 14-day period that applies to the delivery of sealed goods that have been unsealed after receipt and cannot be returned for reasons of hygiene or health protection.

Delivery:

Delivery is free for orders over BGN 199. For orders of a lower value, delivery costs are at the customer’s expense.

Warranty:

In case of defective goods, you have the right to claim warranty compensation. KPNC offers no additional warranties regarding defects other than those provided by law.

Payment:

You can pay by cash on delivery, card (MasterCard, Maestro and Visa), Google Pay or Apple Pay. We do not provide discounts for certain payment methods. We reserve the right to offer specific payment methods for certain deliveries, such as only methods associated with a certain credit rating, to ensure credit risk.

Payment by cash on delivery:

Payment is made upon delivery of the goods as specified in the invoice. In case of cancellation of the order, the refund is made by bank transfer.

Prices:

The prices are expressed in Bulgarian levs and include VAT by law.

Contract language / order text storage:

This contract is concluded in Bulgarian. The text of the order is not stored by us and is not available after the order has been completed. A copy of this agreement was sent to your email when you placed the order.

Supplier Information:

KPNC LTD

VAT: BG207354765

Address:
4, “Hristo Botev”, str. Asenovgrad 4230, Bulgaria
Tel: +359 888 934 011